Returns & Exchanges

We have a 30 day return/exchange policy. If 30 days have gone by since your purchase, unfortunately we can’t offer you a full refund or exchange. We may be able to offer a partial refund or store credit depending on the condition of the merchandise.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with the original tags intact. 
We do not accept returns on gift cards or on downloadable software products.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted. This includes but is not limited to the assessment of the condition of returned goods, or an item that meets conditional standards but is returned more than 30 days after delivery.
Refunds 
In order to receive a refund on a return you must fill out this form: https://rebelliaclothing.com/pages/return-form
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few business days.
Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hey@rebelliaclothing.com
Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges 
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at hey@rebelliaclothing.com 
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift card or certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping
To return your product, you must fill out the Return Form and should mail your product to:

Rebellia LLC, 400 Gilead Rd. PO Box 2728, Huntersville, NC 28070

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.